“Male bus driver and female conductor chatting by their bus;
both are recent recruits from the Caribbean”.
Photo: Henry Grant, 1962.
When passengers get off the bus (or “alight”, as the quaint officialese term has it), I’m surprised how often I hear them calling out “Thankyou Driver!”.
To their less confident, silent fellow-passengers the parting salutation, flaunting a sense of etiquette, may seem like a rebuke. One might suppose it to be one of those hallowed customs trumpeted by the Brexit brigade, like queueing, child chimney-sweeps, and bendy bananas; but it’s only since the 1980s, when drivers had to fend for themselves without a conductor, that it has become possible to thank them audibly.
Little did I know that it has become a common topic of debate, with its own meme. A 2018 Guardian article on the topic prompted 1,380 comments! Like Life, It’s Complicated, with no simple divide between the courteous and the callous.
It seems fair enough when one leaves by the door where the driver sits (cf. the ticket-collector in Alan Bennett’s Sermon). When boomed from the distance of the middle door, more timid souls may find it unseemly—almost virtue signalling, drawing attention to oneself as a pillar of the community. *
It’s also regional. Popular in Scotland and north England, it’s common in Australia too; the article has some comments on bus protocol elsewhere, such as in Germany, Spain, and Russia. One BTL comment noted:
I used to thank bus drivers when I lived in a city where that was a thing people did. For now, I live in a city that mercifully rejects small talk and the forced emotional labor of giving and accepting thanks (New York)—so I no longer do.
It’s not just used by Little Old Ladies, though from my limited sampling in London it does tend to be more of a Woman Thing (statistics, please—“broken down by age and sex”, like Keith Richards). I can’t find the source of the poll showing that 82% of people (“more than 15,300”) thanked the driver, but I’m incredulous.
Don’t Get Me Wrong, I’m all for a bit of personal contact. Maybe it’s the physical distance between them: while the greeter’s boldness impresses me, somehow the use of “Driver” makes it less personal, drawing attention to the grubby contractual relationship. Of course one thanks people face to face, people with whom one has had a certain amount of contact—like a taxi driver, or a doctor. But in other routine exchanges with public (or private) servants, one doesn’t say “Thankyou, Handyman” or “Thankyou, Hedge-fund Manager”.
It seems a bit patrician to me, like a greeting to Staff—the kind of patronising remark that Jacob Tree-Frog ** makes to one of his chauffeurs on the successful completion of a charabanc outing, rather as he dismisses one of his butlers or scullery maids from his August Presence.
In the event that the passenger actually knows the driver (“Thankyou, Bob”) then it’s fair enough. To me it suggests that the driver had made a special diversion to deliver them safe and sound right to their front door, and is going to hop out and take the shopping in for them too.
** In the latest instalment in JRM’s mission to remind us that he is a fatuous, dangerous lunatic, he explains why Tory MPs don’t need to wear face masks in the Chamber:
“We on this side know each other” and have a “convivial fraternal spirit.”